About your order
We understand you might have questions when planning your special treats for your event in Houston, Texas. At Sam's Sweet Treats, we pride ourselves on clear communication and delicious creations. Explore our FAQs to find answers to common inquiries and see how we can make your celebration sweeter!
Your questions, answered
At Sam's Sweet Treats, we believe in transparency and making your ordering process as smooth as possible. We've compiled a list of our most frequently asked questions to help you plan the perfect personalized treats. Our goal is to highlight the personalized treats we can create and the attention to detail we provide. If you don't find what you're looking for, feel free to contact us directly at 713-305-8125 or sweetstreatsbysam@gmail.com.
How many treats will I get?
The quantity of treats depends on your specific order, as each item is handcrafted. Please refer to your personalized quote for exact numbers based on your selections and event needs.
How soon should I place an order?
We recommend placing your order as early as possible to ensure availability, especially for custom designs. For complex or larger orders, two to four weeks in advance is ideal to allow ample time for creation and perfection.
Can I come get an item the same day?
Our treats are custom-made to order, ensuring the freshest and highest quality for your special occasion. Therefore, we generally cannot accommodate same-day pickups. All orders require advance notice.
Will the treats be individually wrapped?
Yes! All our personalized treats are individually wrapped. This helps maintain their freshness, ensures hygiene, and makes them perfectly ready for gifting or as elegant party favors for your guests.
What are my payment options?
We accept various payment methods for your convenience. Details regarding accepted payments will be clearly outlined on your invoice. Deposits need to be paid within 24 hours of receiving your invoice to confirm your order.
What should I consider for a personalized treat order?
When requesting a special, personalized treat, consider the theme of your party, your preferred color choices, and the flavors you'd like to include. Providing these details helps us create something truly unique and tailored to your vision. You can find more guidance on our Custom Order Guide page.
Are there any important things to know when ordering?
Please note that a deposit is required to secure your order and must be paid within 24 hours of receiving your invoice. Additionally, orders placed less than 7 days before your event will acquire a rush fee to accommodate the expedited timeline.
What often delights customers about Sam's Sweet Treats?
Our customers consistently rave about the exquisite taste, the stunning design quality, and our commitment to exceptional customer service. We go the extra mile to make every treat a memorable and delightful experience for you and your guests.
Ready to create something sweet?
We're dedicated to crafting personalized treats that not only look incredible but taste absolutely divine. With our attention to detail and commitment to quality, your special occasion deserves nothing less. Let's make your sweet dreams a reality and attract new customers with our unique creations!